Secure your exceptional remote staff with expert support
Build a strong workforce of top IT and digital talent. At Outsourced Staff, we’ll recruit and manage your highly-skilled remote team. So you can side-step high costs and operational drag. And rapidly scale your business.
Evaluate
We research your business,
operations, processes and
role requirements
Select
We screen, profile and pool ideal
candidates for the role and company
culture
Support
We help onboard and support
your staff to increase loyalty and
productivity
HOW IT WORKS
Your customised staffing solution
You need ambitious, highly-qualified tech and digital staff. With great communication skills.
Who integrate seamlessly with your company culture. Here’s how we turn your dream team into reality
Step 1 – Evaluate
Understanding your business
To make a perfect hire, we need to get to know your business. We’ll assess your business, objectives and processes, staffing opportunities and operational requirements.
Understanding the role
To present you with ideal candidates we research the role requirements. We’ll assess the job description, necessary qualifications, technical skills and knowledge, required software and hardware, and your budget.
Step 1 – Evaluate
Understanding your business
To make a perfect hire, we need to get to know your business. We’ll assess your business, objectives and processes, staffing opportunities and operational requirements.
Understanding the role
To present you with ideal candidates we research the role requirements. We’ll assess the job description, necessary qualifications, technical skills and knowledge, required software and hardware, and your budget.
Step 2 – Select
Screening and testing
Each candidate is pre-screened for skill match, communication and culture-fit. Additional testing is also assigned, based on your criteria. Candidates that make it through are then interviewed by our local Australian team.
Profiling and pooling
We profile each candidate in your tailored talent pool, so you can easily evaluate, compare and conduct interviews. We’ll continue to add candidates to the talent pool until you’ve found the right staff.
Making the offer
After you’ve identified your perfect-fit staff, we’ll make a formal job offer and set a start date. Your staff are employed by us and dedicated to you. Your flexible contract will match your requirements and budget.
Step 3 – Support
Onboarding
We’ll bring your new specialist staff up to speed on your policies, procedures and processes. We’ll help facilitate orientation between you and your new team member and set up communication and training best practices. Then it’s over to you to train, integrate and manage your new, high-performing staff!
Ongoing support and management
We’ll support your dedicated remote to deliver quality, ongoing reporting, so you have full visibility over the workflow at all times. We’ll continue to assist you and your remote team to improve productivity through process improvements and relationship building. We’ll conduct 1,3,6, and 12-month reviews to improve retention and performance.
Step 3 – Support
Onboarding
We’ll bring your new specialist staff up to speed on your policies, procedures and processes. We’ll help facilitate orientation between you and your new team member and set up communication and training best practices. Then it’s over to you to train, integrate and manage your new, high-performing staff!
Ongoing support and management
We’ll support your dedicated remote to deliver quality, ongoing reporting, so you have full visibility over the workflow at all times. We’ll continue to assist you and your remote team to improve productivity through process improvements and relationship building. We’ll conduct 1,3,6, and 12-month reviews to improve retention and performance.
Want to grow faster? Outsourcing is for you.
When you outsource staffing, you reap the benefits of a dedicated, results-driven team without getting bogged down in day-to-day operations.
So you can easily increase efficiency, and scale your IT or digital business.
With an outsourced team you get:
- A high-performing dedicated team that integrates into your business
- Full visibility and control over team’s workflow, processes, KPIs and delivery
- Fast, reliable recruitment
- Flexible agreements and lower costs
- Your team’s HR, payroll, time off and more, taken care of
- Ongoing support for your team to improve reporting, productivity and loyalty to your business
Answers to commonly asked questions
How does it work?
Our mission is to match your business with highly skilled, outsourced IT and digital staff for long-term growth. We do that by:
- Carefully research your business and role requirements, so we thoroughly understand your needs
- Identifying best-fit candidates for the role, skill level, and company culture fit. Then pooling the talent until you’ve found your ideal team
- Assisting you with seamless onboarding and integration of your new hire
- Ongoing employee management, including HR, payroll, and time off
- Supporting your new hires to deliver quality reporting, build relationships, improve processes, and increase productivity
What is the cost?
There are no upfront costs at all. We provide one fixed monthly cost which begins after your new staff have been placed. Realistically, you can expect to save up to 70% on local staff costs.
With a global network of highly-qualified tech and digital specialists, we offer cost-effective staffing solutions. The cost of your remote staff is influenced by technical skill requirements, hours needed and your budget.
We provide flexible terms and agreements for all businesses. We can also provide other options that work within your budget, if needed.
How long does it take?
This depends on the complexity of the role and the recruitment process.
For some roles, you could have ideal candidates within 24 hours. If you need code tests or a series of interviews, the process is longer. For most roles, you’ll have perfect-fit candidates within 2 months.
Here’s a quick breakdown of an average timeline:
- Week 1-2: Candidates are pooled in our database. We’ll continue to identify and pool great-fit candidates until you’ve made a hire you’re thrilled with.
- Week 2-4: We conduct interviews to weed out the “looks good on paper” candidates from the high-quality candidates. You receive details and a video of each interview for your selection.
- Week: 4-8: You interview the ideal candidates that passed our rigorous pre-screening and selection process. And if you find a perfect fit, we’ll help you through onboarding and setup.
How does the contract work?
Your staff is directly employed by us and then dedicated to you and your business on a full-time basis. So the only admin you have is a single monthly fee, and we take care of the rest.
Can I trial the talent before I make a decision?
Just like local staff, your remote staff start on a paid trial (or ‘probation’) period of 3-6 months. So you have the time to be sure you’ve got the right person for the job.
How are my remote staff onboarded?
We conduct staff orientation on your behalf, where we:
- Provide an overview and set expectations around working with an international company
- Review office policies, procedures, and processes
- Arrange company orientation between you and your new hire
- Assess and implement the most effective methods of communication and training for your business
After orientation, your new staff is available for you to train, monitor and manage. We are always here to support you and your new team member at any point.
What are the crossover hours between me and my staff?
During daylight savings, there’s a three-hour time difference. This means when it’s 9 AM in Sydney, it’s 6 AM in the Philippines.
After daylight savings ends, the difference is only two hours. This means when it’s 9 AM in Sydney, it’s 7 AM in the Philippines.
If your remote staff member is located in Hungary, Europe, there’s an 8-hour time difference. This means when it’s 3 PM in Sydney, it’s 7 PM in Hungary.
What if there’s an issue with my staff?
If your staff member isn’t working out as you’d hoped there are a few options.
If there’s been a serious breach or incompetence in the role, we’ll let your staff member go immediately (this hasn’t happened yet, but it’s there if you need it).
Within the first 3 months of employment, we give your staff member 15-30 days, depending on the performance plan, and if we both agree there’s potential for improvement.
After 6 months of employment, we give your staff member a 30-day termination notice.
In the rare instance that we have to let your staff member go, we’ll find a highly-skilled replacement, at no cost to you.
Where do my remote staff work from?
Most staff work from home due to the ongoing pandemic. To ensure productivity we confirm each staff member’s home office setup, internet speed, and power setup.
As the pandemic eases we will be instating a Hybrid workspace for staff to use, when requested.
Right now we’ll work with you to set up quarterly meetups with your team. We also encourage you to involve them in any remote socials you have, such as Friday afternoon drinks.