What we collect and why
Sometimes we might need some details from you, like your name, address, gender, birthday, phone number, or email. But don’t worry, we won’t ever ask for any sensitive stuff, like your political beliefs, race, trade union memberships, or criminal records. We may also run some surveys from time to time to help us improve our services.
Cookies and You
Like most websites, we use ‘cookies’ – these are small bits of data that help us remember your preferences for when you come back to our site. If you’re not cool with cookies, you can change your browser settings to block them, but be aware that some parts of the website might not work as well.
You’re In Control
It’s completely up to you whether you give us your personal information, but without it, we might not be able to provide our services. If you ever want to opt-out or update your details, get in touch with us at firstname.lastname@example.org or give us a ring at 1300 455 600.
How we use your data
We use your data to keep our website running smoothly, help us plan for the future, and occasionally to send you updates on special offers. We won’t share your data with anyone else unless the law says we have to, or you’ve given us explicit permission.
Keeping Your Data Safe
We take the security of your data seriously, whether it’s on paper or on a computer. We’ve got measures in place to protect your data from misuse, loss, and unauthorised access, but remember that no system is 100% secure, so we can’t guarantee the safety of your data.
Accessing and Updating Your Data
If you want to see the data we hold on you, or think we’ve got something wrong, just drop us a line at email@example.com or call us on 1300 455 600. We’ll do our best to get back to you quickly, but if your request is complicated, it might take us a bit longer.
Overseas Data Transfers
Sometimes, we might need to send your data overseas. If that’s the case, we’ll make sure we have your permission first, and we’ll make sure the recipient treats your data with the same respect we do.
If Something Goes Wrong
If you’ve got a problem or concern about how we handle your data, please get in touch as soon as possible at firstname.lastname@example.org or 1300 455 600. We’ll do our best to sort things out, but if you’re not happy with how we handle things, you can also contact the Office of the Australian Information Commissioner.
If you want to stop receiving emails from us, just email email@example.com with “UNSUBSCRIBE” in the subject line.
Keeping This Policy Up To Date
Last updated: 21 April 2023.