Tracking down the perfect local talent for Business Process Outsourcing (BPO) demands can be tough. The BPO industry craves a specific skill set, and let’s admit it, the talent pool doesn’t always have the tailored skills you’re after. It’s like a gamble that often leaves you feeling trapped and frustrated.

Though the flexibility of freelancers who provide BPO services is an asset, managing their efforts can be similar to directing diverse elements. With varying time zones, erratic availability, and variable levels of dedication, your BPO journey could be rough.

Creating a cohesive remote BPO team is no small feat. This business strategy requires careful selection, proper screening, and seamless integration. But worry not! This is where offshore outsourcing services provided by Outsourced Staff come in handy.

Outsourced Business Processes Roles

We handle the nitty-gritty of HR-level tasks: from scouting for top talents and recruiting qualified individuals, to rigorously screening and hiring the best in the business. Whether you need help with knowledge process outsourcing (KPO), legal process outsourcing (LPO), payment processing, supply chain management, robotic process automation, or customer-related services, we’ve got you covered.

Here are some of the business functions we can help you outsource:

Customer Service and Sales

  • Customer Service Representative
  • Call Center Agent
  • Technical Support Specialist
  • Help Desk Support
  • Sales Representative
  • Live Chat Support Agent
  • Telemarketer
  • Inbound Sales Agent

Administrative and Financial Support

  • Order Processing Agent
  • Reservation Specialist
  • Accounts Payable Clerk
  • Accounts Receivable Clerk
  • Human Resources Assistant
  • Payroll Processor
  • Document Reviewer
  • Quality Assurance Analyst

Data Management and Analysis

  • Data Entry Operator
  • Content Moderator
  • Data Analyst
  • Research Assistant
  • Transcriptionist
  • Customer Relationship Manager
  • Social Media Moderator
  • Research Analyst

Hold onto your hats, because here's the kicker: Outsourcing BPO tasks reduces costs by up to a jaw-dropping 75%!

Yes, you read that right – it’s like getting more for less. We get it, BPO is a competitive world, and every penny counts. An outsourced service, when done right, can make sure your pennies stretch to their fullest potential.

Streamline Your Business with Outsourced BPO Tasks

Building the perfect offshore BPO team? Now that’s a mission. It takes strategy, precision, and a dash of luck. But don’t sweat it – that’s where we come in. Outsourced Staff isn’t just a partner outsourcing company; we’re your secret weapon to gaining a competitive advantage and helping drive business value.

Why Choose Us?

You demand excellence, and you deserve it. That’s why when it comes to building exceptional BPO teams, Outsourced Staff is your unparalleled choice. We’re more than just an agency; we’re your unwavering backbone. Here’s why we stand out in the outsourcing industry:

Proven BPO Proficiency: We’re not rookies; we’re seasoned experts in BPO (Business Process Outsourcing). From talent scouting to recruitment strategies, we’ve honed our skills for success.

Cost-Effective Solutions: Say farewell to staggering recruitment bills! Outsourcing your BPO tasks with us boosts cost savings so you can use them for more important aspects of your business operations.

Seamless Collaboration: We’re all about collaboration, not just outsourcing. You maintain complete command of your team while we handle the HR side. We work as a part of your team not just a supplier. 

Industry-Leading Experience: Our hands-on experience in successfully outsourcing our own employees makes us the ultimate outsourcing partner. We understand the ins and outs, the challenges, of creating a high-performing BPO team that’s tailored to you.

Build Your Offshore Dream Team Now!

Discover the true potential of BPO outsourcing with Outsourced Staff. Partner with us for unmatched expertise, cost-effective financial benefits, and seamless collaboration. Your success is our goal, and we’re here to ensure that your BPO venture reaches new heights.

Don’t wait – let’s embark on this journey together.

I have been an employee of Outsourced Staff for several years, and I am proud to work for such a wonderful company! Outsourced care about their employees, encouraging good leadership, being supportive, having an extremely flexible work-from-home setup, and an incredible work-life balance! I have never worked for a company that cares about its employees and truly makes them feel valued.
I am so grateful to be part of a company that takes my personal and professional career goals seriously and sets me up for success!

Cath Data Annotation Services Lead (AI)

Working with Outsourced staff has been the greatest experience. I've been working for outsourced for 6 years, and I am still learning new things that challenge my knowledge and make me eager to learn more.
Outsourced Staff gives employees great benefits that they can use and enjoy.
At Outsourced Staff, you can have a team that is professional and dedicated that can give you advice and support all the way. I can recommend you to join our team.

Cindy Digital Conflict Manager (AI)

Working with Outsourced Staff has been nothing short of a good career move for me.
I am blessed to have the opportunity to work with a skilled, compassionate, and driven team, and my client is a top-notch web & mobile app development studio based in Sydney & Melbourne, Australia. We love clean code and great design!!
Outsourced Staff PH treats us like one whole family, always ready to support our needs towards career growth, and motivates us to drive our passion for success and considerate of our health and well-being.
Gatherings, events, and parties are a blast, and do these people know how to party!! I belong!!! Thank you, Dom! Thank you, Outsourced Staff!

Gilbert Full Stack PHP Web Developer

I've been working with Outsourced Staff as a senior media buyer / PPC expert for the past three years, working for a Sydney-based Digital Marketing Agency. It has been a great experience. My team and the internal Outsourced Staff team are professional, knowledgeable, and always available to help me with any questions or concerns I have. I appreciate their focus on delivering quality work and their commitment to meeting deadlines. I would highly recommend Outsourced Staff to anyone looking for a reliable and efficient outsourcing partner and for your next career move.

Danilo Digital Marketing Expert (Media Buyer, Google Ads, Facebook PPC expert)

We have worked with Dom over the past year and found him extraordinarily helpful. He is well-connected, has high expertise, and gels well with our company values. Have recommended him offline, so am completely comfortable recommending him online!

James Managing Director - Digital Marketing Agency - Sydney

Outsourced Staff were very accommodating. Dom and his team always made it very easy to start up quickly and be flexible in terms of manpower.

Henry Halim
Henry Director of Annotation Services - New York

Dom literally saved my ass. He understands digital and was able to find me a gun that was able to work with me and my schedule. I am super happy and pumped that my new coworker just gets the work done and comes back hungry for more. No hand-holding, just a machine. I can recommend Outsourced Staff to anyone who wants to work with experts in the Tech/digital industry, not just offshore recruiters.

Andrew Testimonial
Andrew Founder - Data Analytics Agency - Sydney

When COVID-19 hit, we were faced with a new challenge in our resourcing model. Local staff were getting poached left and right, and it became increasingly difficult to retain top talent. That's when we turned to Dom and his team at Outsourced Staff., It was truly a lifesaver for our business. Dom took the time to understand our unique needs and helped us identify the gaps in our team. The recruitment process was made much easier with Dom's expert knowledge in the digital space, plus his approach to finding the top talent, and he provided us with ongoing support and still does. The staff we received from Outsourced Staff have been nothing short of brilliant, reliable and loyal. They are "our team" and they play a critical part in our business success. I highly recommend Outsourced Staff to anyone who is in need of remote staffing solutions. They are experts, and they truly care about their client's success.

Hadyn Conversion Rate Optimisation Agency - Sydney