Build a Stronger Workforce with an Employee Relations Specialist
You founded your company to succeed, but as your team grows, so does the risk. Every disciplinary issue, every unresolved grievance, and every tricky termination pulls you directly into a compliance nightmare.
You, or your managers, are currently wading through messy employee disputes, spending hours on investigations and paperwork, desperately trying to keep up with the ever-changing Modern Awards.
This administrative burden is a direct drain on leadership time. And that time should be spent on strategic growth, not risk mitigation. The cost of a toxic workplace and resulting high turnover is financial ruin waiting to happen.
Partnering with Outsourced Staff gives you a dedicated employee relations specialist who ensures compliance, mediates disputes, and protects your business from the ground up.
Did you know that over half (62%) of HR functions are already outsourced?
In-house Employee Relations (ER) expertise comes with a hefty price tag. A senior local specialist can command well over a six-figure salary, plus benefits.
This enormous, fixed overhead becomes a burden during quiet periods, yet the expertise is non-negotiable when a conflict arises.
HR management requires deep expertise, time, and objectivity. That’s something many growing businesses can’t always provide internally.
Outsourced employee relations specialists bring structure and professionalism to your workplace. It ensures smooth communication and fair practices that keep employees happy and motivated.
Outsourced Employee Relations Specialist Roles
Outsourced Staff offers a wide range of roles that can support your workforce and organisation:
Employee Engagement and Relations
- Employee Relations Officer
- HR Communications Coordinator
- Engagement Specialist
- Workplace Culture Advisor
- Performance Feedback Facilitator
Compliance and Policy Management
- HR Policy Coordinator
- Compliance Administrator
- Workplace Investigator
- Grievance Resolution Specialist
- Employee Relations Compliance Analyst
HR Strategy and Support
- People Operations Assistant
- HR Data and Reporting Specialist
- Employee Support Coordinator
- Retention Strategy Assistant
- Organisational Development Support
Need to keep your team connected and compliant?
Eliminate Workplace Drama with Outsourced Staff
When HR responsibilities pile up, it’s easy for employee relations to take a back seat. But ignoring workplace communication and culture can lead to high turnover and lower morale.
Work with us at Outsourced Staff, and we’ll help you partner with employee relations specialists to help you maintain a healthy workplace where employees feel supported and heard.
- Custom-matched experts – We pair you with specialists who understand your business and industry.
- Fair and objective approach – Maintain compliance while supporting open communication.
- Flexible arrangements – Hire full-time, part-time, or project-based support.
- Neutral third party – Utilise an impartial expert to conduct sensitive investigations, ensuring objectivity and credibility.
- Continuous improvement – Regular reporting and updates to strengthen HR processes.
Strengthen Your Workplace with Outsourced Employee Relations Specialists
A strong workforce starts with clear communication and mutual respect.
With Outsourced Staff, you can maintain that balance without the extra workload. Let’s find your company the most suited employee relations specialist to help manage people-focused processes so your team stays engaged and aligned.
Reach out today and let us help you build a team that’s motivated, compliant, and ready to thrive.
Want to grow faster? Outsourcing is for you.
When you outsource staffing, you reap the benefits of a dedicated, results-driven team without getting bogged down in day-to-day operations.
So you can easily increase efficiency, and scale your IT or digital business.
With an outsourced team you get:
- A high-performing dedicated team that integrates into your business
- Full visibility and control over team’s workflow, processes, KPIs and delivery
- Fast, reliable recruitment
- Flexible agreements and lower costs
- Your team’s HR, payroll, time off and more, taken care of
- Ongoing support for your team to improve reporting, productivity and loyalty to your business
Frequently Asked Questions
What does an employee relations specialist do?
An employee relations specialist manages employee engagement, conflict resolution, and communication within the workplace. They help maintain a positive culture while ensuring compliance with the company handbook and employment laws.
What are the main risks an employee relations specialist helps mitigate?
An employee relations specialist helps mitigate the significant risks of unfair dismissal claims, costly breaches of the Fair Work Act, and massive non-compliance fines. They ensure all disciplinary actions, investigations, and policy enforcement follow legally defensible procedures.
Furthermore, they mitigate the indirect risk of lost productivity and high staff turnover caused by unresolved workplace conflicts.
How does an outsourced specialist handle sensitive workplace investigations?
The specialist handles investigations by acting as a neutral third party, which is critical for legal fairness. They conduct objective interviews, gather evidence confidentially, apply the rules of natural justice and procedural fairness, and prepare a detailed, defensible report.
This rigour ensures the investigation is transparent, unbiased, and protects your business from challenges in tribunals, like the Fair Work Commission.
Does an outsourced employee relations specialist understand Australian Labour Law?
Yes. While they work remotely, we will find and vet employee relations specialists for their procedural expertise and understanding of Australian labour relations best practice.
We’ll make sure they are proficient in interpreting local employment legislation, Modern Awards, and Enterprise Agreements. They advise your managers on applying these rules correctly to internal policies, providing an essential layer of risk control for your business.
What is the difference between an employee relations specialist and a general HR manager?
A general HR Manager handles the full spectrum of HR tasks (recruitment, payroll, training). An employee relations specialist has a highly focused and specialised role: managing the relationship between the employer and employees.
Their expertise is concentrated on complex areas like grievance resolution, workplace investigations, disciplinary actions, and advising management on correct compliance procedures to maintain workplace harmony and avoid costly legal disputes.
