Outsourced Business Process Outsourcing (BPO)
Feeling exhausted from the endless hunt for local BPO talent to help with internal business functions? Frustrated with the juggling act of managing freelancers across the globe?
Tracking down the perfect local talent for Business Process Outsourcing (BPO) demands can be tough. The BPO industry craves a specific skill set, and let’s admit it, the talent pool doesn’t always have the tailored skills you’re after. It’s like a gamble that often leaves you feeling trapped and frustrated.
Though the flexibility of freelancers who provide BPO services is an asset, managing their efforts can be similar to directing diverse elements. With varying time zones, erratic availability, and variable levels of dedication, your BPO journey could be rough.
Creating a cohesive remote BPO team is no small feat. This business strategy requires careful selection, proper screening, and seamless integration. But worry not! This is where offshore outsourcing services provided by Outsourced Staff come in handy.
Outsourced Business Processes Roles
We handle the nitty-gritty of HR-level tasks: from scouting for top talents and recruiting qualified individuals, to rigorously screening and hiring the best in the business. Whether you need help with knowledge process outsourcing (KPO), legal process outsourcing (LPO), payment processing, supply chain management, robotic process automation, or customer-related services, we’ve got you covered.
Here are some of the business functions we can help you outsource:
Outsourced Business Process Outsourcing (BPO)
Feeling exhausted from the endless hunt for local BPO talent to help with internal business functions? Frustrated with the juggling act of managing freelancers across the globe?
Tracking down the perfect local talent for Business Process Outsourcing (BPO) demands can be tough. The BPO industry craves a specific skill set, and let’s admit it, the talent pool doesn’t always have the tailored skills you’re after. It’s like a gamble that often leaves you feeling trapped and frustrated.
Though the flexibility of freelancers who provide BPO services is an asset, managing their efforts can be similar to directing diverse elements. With varying time zones, erratic availability, and variable levels of dedication, your BPO journey could be rough.
Creating a cohesive remote BPO team is no small feat. This business strategy requires careful selection, proper screening, and seamless integration. But worry not! This is where offshore outsourcing services provided by Outsourced Staff come in handy.
Outsourced Business Processes Roles
We handle the nitty-gritty of HR-level tasks: from scouting for top talents and recruiting qualified individuals, to rigorously screening and hiring the best in the business. Whether you need help with knowledge process outsourcing (KPO), legal process outsourcing (LPO), payment processing, supply chain management, robotic process automation, or customer-related services, we’ve got you covered.
Here are some of the business functions we can help you outsource:
Customer Service and Sales
- Customer Service Representative
- Call Center Agent
- Technical Support Specialist
- Help Desk Support
- Sales Representative
- Live Chat Support Agent
- Telemarketer
- Inbound Sales Agent
Administrative and Financial Support
- Order Processing Agent
- Reservation Specialist
- Accounts Payable Clerk
- Accounts Receivable Clerk
- Human Resources Assistant
- Payroll Processor
- Document Reviewer
- Quality Assurance Analyst
Data Management and Analysis
- Data Entry Operator
- Content Moderator
- Data Analyst
- Research Assistant
- Transcriptionist
- Customer Relationship Manager
- Social Media Moderator
- Research Analyst
Hold onto your hats, because here’s the kicker: Outsourcing BPO tasks reduces costs by up to a jaw-dropping 75%!
Yes, you read that right – it’s like getting more for less. We get it, BPO is a competitive world, and every penny counts. An outsourced service, when done right, can make sure your pennies stretch to their fullest potential.
Hold onto your hats, because here’s the kicker: Outsourcing BPO tasks reduces costs by up to a jaw-dropping 75%!
Yes, you read that right – it’s like getting more for less. We get it, BPO is a competitive world, and every penny counts. An outsourced service, when done right, can make sure your pennies stretch to their fullest potential.
Streamline Your Business with Outsourced BPO Tasks
Building the perfect offshore BPO team? Now that’s a mission. It takes strategy, precision, and a dash of luck. But don’t sweat it – that’s where we come in. Outsourced Staff isn’t just a partner outsourcing company; we’re your secret weapon to gaining a competitive advantage and helping drive business value.
Cut BPO Costs by Up to 75% with Outsourced Staff
You demand excellence, and you deserve it. That’s why when it comes to building exceptional BPO teams, Outsourced Staff is your unparalleled choice. We’re more than just an agency; we’re your unwavering backbone. Here’s why we stand out in the outsourcing industry:
Proven BPO Proficiency: We’re not rookies; we’re seasoned experts in BPO (Business Process Outsourcing). From talent scouting to recruitment strategies, we’ve honed our skills for success.
Cost-Effective Solutions: Say farewell to staggering recruitment bills! Outsourcing your BPO tasks with us boosts cost savings so you can use them for more important aspects of your business operations.
Seamless Collaboration: We’re all about collaboration, not just outsourcing. You maintain complete command of your team while we handle the HR side. We work as a part of your team not just a supplier.
Industry-Leading Experience: Our hands-on experience in successfully outsourcing our own employees makes us the ultimate outsourcing partner. We understand the ins and outs, the challenges, of creating a high-performing BPO team that’s tailored to you.
Cut BPO Costs by Up to 75% with Outsourced Staff
You demand excellence, and you deserve it. That’s why when it comes to building exceptional BPO teams, Outsourced Staff is your unparalleled choice. We’re more than just an agency; we’re your unwavering backbone. Here’s why we stand out in the outsourcing industry:
Proven BPO Proficiency: We’re not rookies; we’re seasoned experts in BPO (Business Process Outsourcing). From talent scouting to recruitment strategies, we’ve honed our skills for success.
Cost-Effective Solutions: Say farewell to staggering recruitment bills! Outsourcing your BPO tasks with us boosts cost savings so you can use them for more important aspects of your business operations.
Seamless Collaboration: We’re all about collaboration, not just outsourcing. You maintain complete command of your team while we handle the HR side. We work as a part of your team not just a supplier.
Industry-Leading Experience: Our hands-on experience in successfully outsourcing our own employees makes us the ultimate outsourcing partner. We understand the ins and outs, the challenges, of creating a high-performing BPO team that’s tailored to you.
Build Your Offshore Dream Team Now!
Discover the true potential of BPO outsourcing with Outsourced Staff. Partner with us for unmatched expertise, cost-effective financial benefits, and seamless collaboration. Your success is our goal, and we’re here to ensure that your BPO venture reaches new heights.
Don’t wait – let’s embark on this journey together.
Want to grow faster? Outsourcing is for you.
When you outsource staffing, you reap the benefits of a dedicated, results-driven team without getting bogged down in day-to-day operations.
So you can easily increase efficiency, and scale your IT or digital business.
With an outsourced team you get:
- A high-performing dedicated team that integrates into your business
- Full visibility and control over team’s workflow, processes, KPIs and delivery
- Fast, reliable recruitment
- Flexible agreements and lower costs
- Your team’s HR, payroll, time off and more, taken care of
- Ongoing support for your team to improve reporting, productivity and loyalty to your business
Frequently Asked Questions
How much can I save with business process outsourcing (BPO) services?
Businesses can expect to save up to 70% on total employment costs by leveraging strategic outsourced BPO.
This massive saving is achieved by transforming high local salary and overhead expenses (which include superannuation, recruitment costs, payroll tax, and office infrastructure) into a transparent, fixed monthly service fee.
These savings directly improve your bottom line and free up capital for core growth initiatives, giving you an immediate competitive edge.
What non-core business functions are best suited for offshore BPO?
The most effective functions for offshore BPO are those that are repeatable, measurable, and do not rely on in-depth, physical knowledge.
These typically include transactional back-office tasks like payroll administration, data entry, accounts payable, and bookkeeping.
Front-office functions like Tier 1 customer service, live chat support, and lead generation are also highly effective BPO services, as they allow your local team to focus on high-stakes client engagement and sales conversions.
Is an outsourced BPO partner legally compliant and data secure?
Yes. A reputable outsourced BPO provider like Outsourced Staff prioritises rigorous data security and compliance. While the BPO staff are based offshore, we ensure they operate under strict security protocols, often using virtual private networks and secure cloud-based systems that align with best-practice standards.
Further, Outsourced Staff handles the complex employment and local tax compliance for the offshore team, mitigating your HR risk and allowing you to remain focused on meeting your local regulatory obligations.
What is the difference between onshore and offshore business process outsourcing?
Onshore BPO involves outsourcing a process to a provider located within Australia. This offers geographical proximity but provides minimal cost savings.
Offshore business process outsourcing involves contracting a provider located in a low-cost country (like the Philippines). The key difference is the cost-to-quality ratio: Offshore BPO provides access to highly-skilled, English-speaking professionals at a fraction of the local salary, delivering the significant cost savings that fuel aggressive business expansion.
Does outsourced BPO help my staff focus on higher-value work?
Absolutely! This is one of the most significant strategic benefits. By delegating all time-consuming, repetitive business process outsourcing tasks to a specialised external team, you free up your expensive local staff.
Your team can then concentrate 100% of their time on critical, high-value activities that only they can do, such as strategic planning, complex problem-solving, high-level sales conversions, and direct client relationship management.
